Alternative Dispute Resolution in SMEs in the Construction Industry in Masvingo Urban, Zimbabwe

Authors

  • Tafara Herbert Tavengahama Julius Nyerere School of Social Sciences, Great Zimbabwe University (GZU), Zimbabwe
  • Nhamo Mashavira Julius Nyerere School of Social Sciences, Great Zimbabwe University (GZU), Zimbabwe
  • Takupiwa Nyanga Julius Nyerere School of Social Sciences, Great Zimbabwe University (GZU), Zimbabwe
  • Chakanaka Ernest Muchadenyika Julius Nyerere School of Social Sciences, Great Zimbabwe University (GZU), Zimbabwe

DOI:

https://doi.org/10.12725/ujbm.50.2

Keywords:

Alternative Dispute Resolution, Collective Bargaining, Conciliation and Adjudication

Abstract

Dispute handling may present particular problems for SMEs. The research explored the Alternative Dispute Resolution (ADR) methods used in SMEs and their implications on the performance of SMEs in the construction industry in Zimbabwe. The study revealed that collective bargaining and negotiation are the main ADR methods used in the SMEs while conciliation and arbitration are utilized externally at NEC and the ministry of labour. It was also noted that most SMEs do not have established ADR structures and collective bargaining and negotiation had an impact on employee performance.  Collective Bargaining, Conciliation and Adjudication

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Published

2020-01-01

How to Cite

Herbert Tavengahama, T. ., Mashavira, N. ., Nyanga, T., & Ernest Muchadenyika, C. . (2020). Alternative Dispute Resolution in SMEs in the Construction Industry in Masvingo Urban, Zimbabwe. Ushus Journal of Business Management, 19(1), 15-30. https://doi.org/10.12725/ujbm.50.2