SONI, G.; HUSSAIN, S.; KAREEM, S. Environment Friendly Practices Adopted in Hotels and their Impact on Customer Satisfaction: A Critical Review of the Literature and Research Implications for the Hospitality Industry. Atna Journal of Tourism Studies, [S. l.], v. 17, n. 1, p. 115 - 142, 2022. DOI: 10.12727/ajts.27.5. Disponível em: https://journals.christuniversity.in/index.php/atna/article/view/3095. Acesso em: 27 apr. 2024.