Soni, Gagandeep, Sarah Hussain, and Saima Kareem. “Environment Friendly Practices Adopted in Hotels and Their Impact on Customer Satisfaction: A Critical Review of the Literature and Research Implications for the Hospitality Industry”. Atna Journal of Tourism Studies 17, no. 1 (January 1, 2022): 115 - 142. Accessed April 27, 2024. https://journals.christuniversity.in/index.php/atna/article/view/3095.