SRIVASTAVA, R. The Role of Front Line Service Employee in Select Service Industries in India. Ushus Journal of Business Management, [S. l.], v. 12, n. 4, p. 67-82, 2021. DOI: 10.12725/ujbm.25.4. Disponível em: https://journals.christuniversity.in/index.php/ushus/article/view/1251. Acesso em: 5 may. 2024.