RASHID, A.; ROKADE, V. Retailer’s Service Quality & CSR as Antecedents of Retailer Personality & Customer Reactions: A Review. Ushus Journal of Business Management, [S. l.], v. 21, n. 3, p. 61 - 77, 2022. DOI: 10.12725/ujbm.60.5. Disponível em: https://journals.christuniversity.in/index.php/ushus/article/view/3814. Acesso em: 2 may. 2024.