Relationship between Job Satisfaction, Organizational Commitment and Turnover Intention among Health Workers in two selected local government areas of Ogun State, Nigeria


  • Abiodun Ogunola Olabisi Onabanjo University, Nigeria.



Commitment, Health workers, Intention, Turnover, Organization, Satisfaction


The level of satisfaction individuals gets from their jobs is related to the desires to commit oneself to such job and organization as well as to how they feel in the desires to either maintain that particular job or to leave the organization altogether. The study examined the relationship between job satisfaction, organizational commitment, and turnover intentions among health workers in Ijebu North and Ijebu-Ode Local Government Areas. 150 participants took part in the study comprising 17 males and 133 females. The study made use of the Minnesota Satisfaction Question – Short Form (MSQ-SF), the Organizational Commitment Questionnaire (OCQ) and the Turnover Intention Scale. The result revealed a significant relationship between job satisfaction and organizational commitment (r = (148), R = .316, p>.05). The result also revealed that there is no significant relationship between job satisfaction and turnover intentions among health workers in Ijebu North and Ijebu-Ode Local Government Areas. (r = (148), R = -.016, p>.05). Also there was no significant relationship between organizational commitment and job satisfaction (r = .098, R = -.014, p>.05). It was recommended that employees should be given the opportunity to contribute their own thoughts and independent judgments to the way work is scheduled and organized, because they will regard their work as meaningful when a degree of independence and freedom of choice is allowed in the performance of their tasks which will enhance the employees’ feelings of membership, satisfaction with their jobs and reduce their desires to leave their jobs for other ones.



Author Biography

Abiodun Ogunola, Olabisi Onabanjo University, Nigeria.

Department of Pyshcology, Olabisi Onabanjo University, Ago-Iwoye, Nigeria.


Allen, N.J. and Meyer, I.P. (1990). The measurement and antecedent of affective, continuance, and normative commitment to the organization. Journal of Occupational Psychology, 91, 1-18.

Dess, G., & Shaw, J. (2001). “Voluntary turnover, social capital, and organizational performance”, The Academy of Management Review, 26(3), 446-457.

Ferede, A., Kibret, G.D., Million, Y., Simeneh, M.M., Belay, Y.A., and Hailemariam, D. (2018). Magnitude of Turnover Intention and Associated Factors among Health Professionals Working in Public Health Institutions of North Shoa Zone, Amhara Region, Ethiopia. BioMed Research International. pp 1-10. Hindawi.

Hayes, L.J., O’Brien-Pallas, L., & Duffield, C. (2012). Nurse turnover: a literature review - an update. International Journal of Nursing Studies, 49(7), 887–905.

Lambert, E. G., Hogan, N. L., and Griffin, M. L. (2007). The impact of distributive and procedural justice on correctional staff job stress, job satisfaction, and organizational commitment. Journal of Criminal Justice, 35, 644-656.

Mahmoud, A. B., Sitladin, M., Tehseen, S., Fuxman, L., Reisel, W. D., Purkayastha, H., & Grigoriou, N. (2020, 2nd - 4th September). Job Satisfaction as a Mediator Between Performance Appraisal Effectiveness and Organisational Outcomes in the Caribbean. BAM2020 Conference, Alliance Manchester Business School.

Martins, N., & Coetzee, M. (2009). Applying the Burke-Litwin model as a diagnostic framework for assessing organisational effectiveness. South African Journal of Human Resource Management, 7(1), 144–156.

Mbah, S.E., and Ikemefuna, C.O. (2012). Job Satisfaction and Employees’ Turnover Intentions in Total Nigeria Plc in Lagos State. International Journal of Humanities and Social Science 2(14), 275-287.

Mete, E.S., & Sökmen, A. (2017). Exploring the Relationship between Job Satisfaction and Turnover Intention among Employees in Hospitality Industry: The Moderating Role of Gender. International Review of Management and Business Research. 6 (3): 1289-1298

Meyer, J.P. and Allen, N.J. (2001). Commitment in the workplace: Theory, Research, and Application (Advanced Topics in Organizational Behavior). Thousand Oaks: Sage Publications, Inc.

Meyer, J.P., Allen, N.J. and Smith, C.A. (1991). Commitment to organizations and occupations: extensions and test of a three-component conceptualization. Journal of Applied Psychology, 78, 538-51.

Meyer, P.J. and Allen, J.N. (1984). Testing the side-bet theory of organizational commitment: some methodological considerations. Journal of Applied psychology, 69, 372-378.

Mowday, R. T., Steers, R. M., & Porter, L. L. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14, 224–247.

Rahman, U., Muis, M., & Naiem, F. (2019). Relationship between heat pressure and age with work fatigue among workers at department factory I of Pt. Maruki international, Makassar in 2017. Indian Journal of Public Health Research and Development, 10(7), 1045–1049.

Spector, P.E. (2011). Job satisfaction: Application, Assessment, Causes and Consequences (Advanced Topics in Organizational Behavior). 1st Edn. Sage Publications, CA.

Tracey, J.B., and Hinkin, T.R. (2007). Contextual factors and cost profiles associated with employee turnover. Cornell Hospitality Quarterly, 48(1): 12-27.

Varshney, D. (2014). Impact of Self -Concept on Turnover intention: An Empirical Study. American International Journal of Contemporary Research, 4(10), 87–96.

Weiss, D.J., Dawis, R.V., & England, G.W. (1967). Manual for the Minnesota Satisfaction Questionnaire. Industrial Relations Center, University of Minnesota.

Wibowo, H., Berniyanti, T., & Sunariani, J. (2017). Correlation between working position of dentists and malondialdehyde concentration with musculoskeletal complaints. Dental Journal (Majalah Kedokteran Gigi), 50(1), 32.

Zulmi, M.N.H., Permatasari, N., Saerah, S., Kusumo, A.D., & Purnomo, W. (2020). Analysis of Relationship between Organizational Commitment, Emotional Intelligence, and Job Satisfaction with Turnover Intention. European Journal of Molecular & Clinical Medicine. 7(5), 691-698