Coping with Covid – 19 In New Normal - Influence of Management Measures on Employee Wellbeing in Hotels


  • Navanita Naskar CHRIST (Deemed to be University), Bangalore
  • Nita Thomas CHRIST (Deemed to be University), Bangalore, India.



Covid-19, employee wellbeing, Hotel, Management measures


The hospitality industry is a place where there is high interaction among guests and employees. The employee should comply with protective measures against COVID-19. The management team should develop standards for employee wellbeing in hotels. This study was conducted to understand the influence of the management measures on the well-being of employees during COVID-19. Further, it aims to understand any relationship between the independent and dependent variables. Additionally, it also tries to find any significant difference between the age groups and gender categories. SPSS was used as a tool for analysis. 301 responses were collected for a nonparametric correlations test. Mann Whitney U test, univariate analysis of age variance was done to find if there is a significant difference between the variables and age group. The results show a high correlation between the working condition measures and employee wellbeing. This resulted in the acceptance of the null hypothesis.

Author Biographies

Navanita Naskar, CHRIST (Deemed to be University), Bangalore

Research Scholar, Department of Hotel Management, CHRIST (Deemed to be University), Bangalore

Nita Thomas, CHRIST (Deemed to be University), Bangalore, India.

Associate Professor, Department of Hotel Management, School of Business and Management, Christ (Deemed to be) University, Bangalore Central Campus,  Bangalore


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How to Cite

Naskar, N., & Thomas, N. (2021). Coping with Covid – 19 In New Normal - Influence of Management Measures on Employee Wellbeing in Hotels. Atna Journal of Tourism Studies, 16(2), 65 - 89.