A Study on the Benefits of Sustainable Management Practices and its Association with Talent Retention in Star Category Hotels
DOI:
https://doi.org/10.12727/ajts.26.5Keywords:
Sustainable management practices, Sustainability, Talent Retention, Star Hotels, Hospitality Industry, TourismAbstract
Sustainable management encompasses ideas from sustainability and synthesizes them with the concepts of management. This paper focuses on studying the benefits related to sustainable management practices that are adopted and followed in the hotel industry with specific reference to Star Category Hotels of Pune Region and its association with retention of the talented employees in the organisation.
The study had reviewed the practices adopted by star category hotels and its association with retaining the talented bunch of employees. The research design for these factors is then explained further, which is supported by a Chi-Square test as a tool of data interpretation. A structured questionnaire was circulated amongst the managerial level employees in star hotels of the Pune region and responses were collected. The study had revealed that employees do believe that parameters covered under the benefits of the talent retention are mutually beneficial for the organisation as well as the employees.
References
Aishwarya Mudaliar (2008), Training for retention, Beyond human and social capital, Business Horizons, expresshospitality.com, March 1-15, 200847/1, January-February 2004 (45-50).
Chris (2005), Career clinic, Caterer & Hotelkeeper, 2/10/2005, Vol. 194, Issue 4361, p. 60-60.1/3p, ISSN 0008-7777
Chang Way, (2010), Individual employment characteristics of hotel employees that play a role in employee satisfaction and work retention, International Journal of Hospitality Management. Sep 2010, Vol. 29, Issue 3, p. 344-353. 10p.
David Mc Millin, (2013), the Secret to Improving Employee Retention in the Hospitality Industry, April 29, 2013.
Dr Kalyan Laghane, (2012): “A Study of Retention Management in Indian Hospitality Industry: A Practical Viewpoint”, Excel
Journal of Engineering Technology and Management Science (An International Multidisciplinary Journal Vol. I No. 2 January - June 2012, ISSN 2277-3339.
Dr Sonali Jadhav (2013), “Training and development for effective employee retention in the hotel industry”, Pune, Tactful Management Research Journal, Volume 2, Issue 3, Dec 2013, ISSN – 2319-7943.
Druce, (2005), Career clinic, Caterer & Hotelkeeper, 2/10/2005, Vol. 194, Issue 4361, p. 60-60.1/3p. ISSN 0008-7777.
Employee Stock Ownership Plan – ESOP (2007): Paving hospitality growth Express Hospitality October 16 - 31, 2007, Page No. 58-59.
Edition 1st, First Published 2007, eBook Published 22 October 2007, Pub. Location New York Imprint Routledge - https://doi.org/10.4324/9780203820650
Goswami Brijesh Kishor(2012), Attrition issues and Retention Challenges of Employees. International Journal of Scientific & Engineering Research, Volume 3, Issue 4, April 2012.p.15.
Kelly (2010), mentioned in the article Individual employment characteristics of hotel employees that play a role in employee satisfaction and work retention, International Journal of Hospitality Management. Sep 2010, Vol. 29, Issue 3, p. 344-353. 10p.
Lee (2010) article on Individual employment characteristics of hotel employees that play a role in employee satisfaction and work retention, International Journal of Hospitality Management. Sep 2010, Vol. 29, Issue 3, p. 344-353. 10p.
Lockyer, T. L. G. (2007), stated in the article The International Hotel Industry: Sustainable Management.
Luthans, F., (2004) Positive psychological capital journal, digitalcommons.unl.edu, with the rising recognition of human resources as a competitive advantage in today's global economy, human capital
Luthans, K. W., (2004) Positive psychological capital journal, digitalcommons.unl.edu, With the rising recognition of
human resources as a competitive advantage in today's globaleconomy, human capital
Luthans, B. C. (2004) Positive psychological capital journal, digitalcommons.unl.edu, With the rising recognition of human resources as a competitive advantage in today's globaleconomy, human capital
Luthans F, (2004). Human, social, and now positive psychological capital management. Organizational Dynamics, 33, 143–160
News track (2007) ESOP blues strike hotels Express hospitality, 16-31 March.
Paul Honey (2009), Make it simple for employees to say yes, Hotel and Motel Management, Vol. 224, No. 8, July 2009
Rao Sabita (2007), Talent Retention Strategies in a Competitive Environment, NHRD Journal, May 2007, p. 30-32.
Ruth Mayhew (2015), The Challenge of Talent Retention, July 20, http://www.financialexpress.com/article The Haworth Press, Inc., Demand Media.
Santosh Bhave (2013), “Training and development for effective employee retention in the hotel industry”, Pune, Tactful Management Research Journal, Volume 2, Issue 3, Dec 2013, ISSN – 2319-7943.
Sushmita Jha, (2012), wrote in the Attrition issues and Retention Challenges of Employees. International Journal of Scientific & Engineering Research Volume 3, Issue 4, April 2012. p.1-5
Sonal Kumar (2013), “The impact of employee benefits as retention strategy in a concept dining restaurant chain in India”, Dissertation, The National College of Ireland, September 2013.
Sophia Araba Twum (2015), “What diversity management practices do hotel managers and employees view as important for retaining employees? Thesis, faculty of social sciences, Norwegian school of hotel management 2015.
Staff Writer, (2013), the Secret to Improving Employee Retention in the Hospitality Industry, April 29, 2013.
Tom Newcombe, (2013) Hospitality and tourism employers should focus on staff retention to improve productivity, says report MARCH 22, 2013, http://www.hrmagazine.co.uk/article
Timothy Lockyer (2007) The International Hotel Industry, Sustainable Management
Vishakha Talreja (2007), TNN Hospitality spices up menu to retain talent Apr 4, 2007 (http://articles.economictimes.indiatimes.com/2007-04-04/news/28418909_1_park-hotels- hotel-industry-Bharat-hotels)
Yashoda Jadhav (2008), “Empowering the Commons”, Hospitality biz, Vol 1, Issue 39, Dec 08-14, 2008, pg. 15 - 16.
Youssef C M. (2004). Human, social, and now positive psychological capital management. Organizational Dynamics, 33, 143–160.
WajdaWikhamn, (2019) article on Sustainable HRM helpsinnovation and can make hotel guests happier, 18 February 2019.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 Atna Journal of Tourism Studies
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
