Factors Influencing Employees’ Organizational Citizenship Behaviors for the Environment in Indian Hotel Industry
DOI:
https://doi.org/10.12727/ajts.32.4Keywords:
employees’ organizational citizenship behaviours for the environment (OCBEs), green orgnisational climate (GOC), employees' environmental committment (EEC), employees' perceived behavioural control (PBC)Abstract
As hotel sector is accountable for negative environmental impact and there is a rise in Indian hotels adopting the mission of environmental sustainability, it is the need of the hour to study in depth about the voluntary discretionary behaviors of employees namely Organization citizenship behaviours for the environment (OCBEs) which play a vital role in the successful implementation of hotels’ environmental efforts. In order to explore the determinants of employees’ OCBEs, survey is conducted among 522 employees belonging to eight premium hotels with strong environmental policy. The result validates the positive relationship between Green organizational climate (GOC) and employees’ OCBEs.
It also reveals that green organizational climate is positively related to employees’ environmental commitment. The findings of the study confirm that employees’ environmental commitment and perceived behavioral control are positively related to OCBEs.This study proves the mediating role of employee’s environmental commitment in the relationship between green organizational climate and their OCBEs. It also validates the moderating role of employees’ perceived behavioral control. This study elucidates the determinants of employees’ OCBEs and provide managerial implications for the hotel management which guide them in their journey of responsible luxury.
References
Ajzen, I. (1991). The theory of planned behavior. Organizational behavior and human decision processes, 50(2), 179-211.
Ajzen, I., & Madden, T. J. (1986). Prediction of goal-directed behavior: Attitudes, intentions, and perceived behavioral control. Journal of experimental social psychology, 22(5), 453-474.
Boiral, O. (2009). Greening the corporation through organizational citizenship behaviours. Journal of Business Ethics, 87(2), 221-236.
Boiral, O., Raineri, N., & Talbot, D. (2018). Managers’ citizenship behaviors for the environment: a developmental perspective. Journal of Business Ethics, 149(2), 395-409.
Boiral, O., & Paillé, P. (2012). Organizational citizenship behaviour for the environment: Measurement and validation. Journal of business ethics, 109(4), 431-445.
Boiral, O., Talbot, D., & Paillé, P. (2015). Leading by example: A model of organizational citizenship behavior for the environment. Business Strategy and the Environment, 24(6), 532-550.
Cantor, D. E., Morrow, P. C., & Montabon, F. (2012). Engagement in environmental behaviours among supply chain management employees: An organizational support theoretical perspective. Journal of Supply Chain Management, 48(3), 33-51.
Chou, C. J. (2014). Hotels' environmental policies and employee personal environmental beliefs: Interactions and outcomes. Tourism Management, 40, 436-446.
Cordano, M., & Frieze, I. H. (2000). Pollution reduction preferences of US environmental managers: Applying Ajzen's theory of planned behavior. Academy of Management journal, 43(4), 627-641.
Daily, B. F., Bishop, J. W., & Govindarajulu, N. (2009). A conceptual model for organizational citizenship behavior directed toward the environment. Business & Society, 48(2), 243-256.
Davis, J. L., Green, J. D., & Reed, A. (2009). Interdependence with the environment: Commitment, interconnectedness, and environmental behaviour. Journal of environmental psychology, 29(2), 173-180.
Davis, J. L., Le, B., & Coy, A. E. (2011). Building a model of commitment to the natural environment to predict ecological behaviour and willingness to sacrifice. Journal of Environmental Psychology, 31(3), 257-265.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
Francoeur, V., Paillé, P., Yuriev, A., & Boiral, O. (2021). The measurement of green workplace behaviors: A systematic review. Organization & Environment, 34(1), 18-42.
Fukey, L. N., & Issac, S. S. (2014). Connect among green, sustainability and hotel industry: a prospective simulation study. Energy conservation, 6(8).
Hornik, J., Cherian, J., & Madansky, M. (1995). Determinants of recycling behavior: A synthesis of research results. The Journal of Socio-Economics, 24(1), 105-127.
Joseph, S., & Deshmukh, G. K. (2016). Investigating Green Credence of Indian Hotels: A Study. Journal of Business and Management (IOSR-JBM), 18(12), 87-91.
Kaiser, F. G., & Gutscher, H. (2003). The proposition of a general version of the theory of planned behavior: Predicting ecological behavior 1. Journal of applied social psychology, 33(3), 586-603.
Klein, H. J., Molloy, J. C., & Brinsfield, C. T. (2012). Reconceptualizing workplace commitment to redress a stretched construct: Revisiting assumptions and removing confounds. Academy of management review, 37(1), 130-151.
Kraft, P., Rise, J., Sutton, S., & Røysamb, E. (2005). Perceived difficulty in the theory of planned behaviour: Perceived behavioural control or affective attitude? British journal of social psychology, 44(3), 479-496.
Leung, Y. W., & Rosenthal, S. (2019). Explicating perceived sustainability-related climate: a situational motivator of pro-environmental behavior. Sustainability, 11(1), 231.
Mesmer‐Magnus, J. R., Viswesvaran, C., & Wiernik, B. M. (2013). Book highlights—the role of commitment in bridging the gap between organizational and environmental sustainability. Global Business and Organizational Excellence, 32(5), 86-104.
Montabon, F., Morrow, P. C., & Cantor, D. E. (2016). Promoting environmental citizenship behaviour. International Journal of Integrated Supply Management, 10(1), 63-88.
Norton, T. A., Zacher, H., Parker, S. L., & Ashkanasy, N. M. (2017). Bridging the gap between green behavioural intentions and employee green behaviour: The role of green psychological climate. Journal of Organizational Behaviour, 38(7), 996-1015.
Paillé, P., & Morelos, J. H. M. (2017). Modelling How Managers Support Their Subordinates Toward Environmental Sustainability: A Moderated-Mediation Study. Journal of Applied Business Research (JABR), 33(4), 721-730.
Priyankara, H. P. R., Luo, F., Saeed, A., Nubuor, S. A., & Jayasuriya, M. P. F. (2018). How does a leader's support for the environment promote organizational citizenship behaviour for the environment? A multi-theory perspective. Sustainability, 10(1), 271.
Rahman, I., & Reynolds, D. (2016). Predicting green hotel behavioural intentions using a theory of environmental commitment and sacrifice for the environment. International journal of hospitality management, 52, 107-11
Raineri, N., & Paillé, P. (2016). Linking corporate policy and supervisory support with environmental citizenship behaviours: The role of employee environmental beliefs and commitment. Journal of Business Ethics, 137(1), 129-148.
Ramus, C. A. (2001). Organizational support for employees: Encouraging creative ideas for environmental sustainability. California management review, 43(3), 85-105.
Ramus, C. A. (2002). Encouraging innovative environmental actions: what companies and managers must do. Journal of world business, 37(2), 151-164.
Ramus, C. A., & Killmer, A. B. (2007). Corporate greening through prosocial extrarole behaviours–a conceptual framework for employee motivation. Business strategy and the Environment, 16(8), 554-570.
Robertson, J.L., & Barling, J. (2013). Greening organizations through leaders’ influence on employees’ pro-environmental behaviors. Journal of Organizational Behavior, 34(2), 176–194.
Temminck, E., Mearns, K., & Fruhen, L. (2015). Motivating employees towards sustainable behaviour. Business Strategy and the Environment, 24(6), 402-412.
Tudor, T. L., Barr, S. W., & Gilg, A. W. (2008). A novel conceptual framework for examining environmental behavior in large organizations: A case study of the Cornwall National Health Service (NHS) in the United Kingdom. Environment and behavior, 40(3), 426-450.
Yuriev, A., Boiral, O., & Guillaumie, L. (2020). Evaluating determinants of employees' pro-environmental behavioral intentions. International Journal of Manpower.
Zientara, P., & Zamojska, A. (2018). Green organizational climates and employee pro-environmental behaviour in the hotel industry. Journal of Sustainable Tourism, 26(7), 1142-1159.
Zientara, P., Zamojska, A., Maciejewski, G., & Nikodemska-Wołowik, A. M. (2019). Environmentalism and Polish coal mining: A multilevel study. Sustainability, 11(11), 3086.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Atna Journal of Tourism Studies
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
