Factors Influencing Employees’ Organizational Citizenship Behaviors for the Environment in Indian Hotel Industry
DOI:
https://doi.org/10.12727/ajts.32.4Keywords:
employees’ organizational citizenship behaviours for the environment (OCBEs), green orgnisational climate (GOC), employees' environmental committment (EEC), employees' perceived behavioural control (PBC)Abstract
As hotel sector is accountable for negative environmental impact and there is a rise in Indian hotels adopting the mission of environmental sustainability, it is the need of the hour to study in depth about the voluntary discretionary behaviors of employees namely Organization citizenship behaviours for the environment (OCBEs) which play a vital role in the successful implementation of hotels’ environmental efforts. In order to explore the determinants of employees’ OCBEs, survey is conducted among 522 employees belonging to eight premium hotels with strong environmental policy. The result validates the positive relationship between Green organizational climate (GOC) and employees’ OCBEs.
It also reveals that green organizational climate is positively related to employees’ environmental commitment. The findings of the study confirm that employees’ environmental commitment and perceived behavioral control are positively related to OCBEs.This study proves the mediating role of employee’s environmental commitment in the relationship between green organizational climate and their OCBEs. It also validates the moderating role of employees’ perceived behavioral control. This study elucidates the determinants of employees’ OCBEs and provide managerial implications for the hotel management which guide them in their journey of responsible luxury.
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