Significance of Eq in Stress Reduction & Coping

Abstract

Emotional Intelligence, as the name suggest, is the ability of individuals to use emotions intelligently. It helps a person to be aware of one's own feelings and others feelings, to be able to differentiate among them and to use the information to guide one's thinking and behaviour. Most people associate stress with emotions of anger; fear, anxiety sadness and frustration. So it would seem logical to define stress in terms of an emotional experience. Stress is a consequence of interaction between an environmental Stimulus, called a stressor and individuals response, which is the emotional part. In this study we are dealing with the harmful effect of stress, which is generally known as distress. This study is an attempt to relate stress coping ability with EQ of employees. The positive effects of stress, the Eustress is also studied. The findings of the study can be used as a pointer to formulate HR strategy where EQ tests could be used for screening during the hiring process to identify prospective employees with higher EQ levels. This concept can have wider application in tackling attrition. This study draws input from primary research, cited in reference, and other secondary research findings.